Privacy Policy
Last updated: January 7, 2026
Rusinga International Consulting Ltd., commercially known as RusingAcademy ("we", "us", "our") operates Lingueefy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
1. Information We Collect
We collect information you provide directly, including: name, email address, profile information, payment details (processed by Stripe), session recordings (with consent), and communications with coaches or support. We also automatically collect: device information, IP address, browser type, usage data, and cookies.
2. How We Use Your Information
We use your information to: provide and improve our services; process payments and payouts; match learners with coaches; communicate with you about your account; send marketing communications (with consent); analyze usage patterns; prevent fraud and abuse; comply with legal obligations.
3. Information Sharing
We share information with: coaches (learner profile information for booked sessions); payment processors (Stripe) for transactions; service providers who assist our operations; law enforcement when required by law. We do not sell your personal information to third parties.
4. Data Retention
We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for legal, accounting, or fraud prevention purposes for up to 7 years.
5. Your Rights
You have the right to: access your personal information; correct inaccurate data; delete your account and associated data; opt out of marketing communications; request data portability; withdraw consent for optional processing. Contact us at [email protected] to exercise these rights.
6. Cookies and Tracking
We use cookies and similar technologies for: authentication and session management; remembering your preferences; analytics and performance monitoring; security purposes. You can control cookies through your browser settings, but some features may not function properly without them.
7. Data Security
We implement appropriate technical and organizational measures to protect your information, including: encryption in transit and at rest; secure payment processing through Stripe; regular security assessments; access controls and authentication. However, no method of transmission over the Internet is 100% secure.
8. International Transfers
Your information may be transferred to and processed in countries other than Canada, including the United States where our service providers operate. We ensure appropriate safeguards are in place for such transfers.
9. Children's Privacy
Lingueefy is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.
10. Third-Party Services
Our platform integrates with third-party services including Stripe (payments), video conferencing tools, and analytics providers. These services have their own privacy policies, and we encourage you to review them.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or platform notification. Your continued use of Lingueefy after changes constitutes acceptance of the updated policy.
12. Contact Us
For privacy-related questions or to exercise your rights, contact our Privacy Officer at: [email protected] or Rusinga International Consulting Ltd. (commercially known as RusingAcademy), Ottawa, Ontario, Canada.