Cookie Policy

Cookies are small text files stored on your device (computer, tablet, or mobile phone) when you visit a website. They contain information about your browsing activity and preferences. Cookies help websites remember your information and provide a better user experience.

We use the following types of cookies:

**Essential Cookies**: Required for the platform to function properly. These include:
- Session cookies for authentication and login
- Security cookies to prevent fraud
- Preference cookies to remember your language choice
- Load balancing cookies for platform performance

**Analytics Cookies**: Help us understand how users interact with our platform:
- Google Analytics to track page views and user behavior
- Performance monitoring to identify technical issues
- Heatmaps to understand user navigation patterns

**Functional Cookies**: Enhance your experience:
- Remember your preferences (language, theme)
- Store your search history
- Remember your coach preferences
- Save form data

**Marketing Cookies**: Used to track and measure advertising effectiveness:
- Conversion tracking for marketing campaigns
- Retargeting to show relevant content
- Social media integration cookies

**Third-Party Cookies**: Set by external services:
- Stripe (payment processing)
- Google Analytics
- Video conferencing platforms
- Social media platforms

We use cookies to:
- Authenticate your identity and maintain your session
- Remember your language preference (English or French)
- Store your account preferences and settings
- Analyze how you use the platform to improve our services
- Measure the effectiveness of our marketing campaigns
- Prevent fraud and ensure platform security
- Provide personalized content and recommendations
- Enable social media sharing features

Cookies have different lifespans:
- **Session Cookies**: Deleted when you close your browser
- **Persistent Cookies**: Remain on your device for a specified period (typically 1 month to 1 year)
- **Essential Cookies**: May persist longer for security purposes

You can see the expiration date of each cookie in your browser settings.

You have several options for managing cookies:

**Browser Settings**: Most browsers allow you to:
- Accept or reject all cookies
- Accept only essential cookies
- Delete existing cookies
- Set cookies to delete automatically when you close your browser

**Opt-Out Options**:
- Google Analytics: Use the Google Analytics Opt-out Browser Add-on
- Marketing cookies: Opt out through your account preferences
- Retargeting: Opt out through your browser's Do Not Track settings

**Disabling Cookies**: If you disable cookies, some features of the platform may not work properly, including:
- Login and authentication
- Language preferences
- Saved preferences
- Personalized recommendations

Our platform integrates with third-party services that may set their own cookies:

**Stripe (Payment Processing)**:
- Cookies for secure payment processing
- Fraud prevention cookies
- See Stripe's Cookie Policy for details

**Google Analytics**:
- Performance and usage analytics
- See Google's Cookie Policy for details

**Video Conferencing Platforms**:
- Session management for video calls
- See the platform's privacy policy for details

**Social Media Platforms**:
- Social sharing and integration
- See each platform's cookie policy for details

We do not control these third-party cookies. Please review their privacy policies for more information.

Cookies may contain or link to personal information. We treat all cookie data in accordance with our Privacy Policy:
- Cookies are encrypted in transit and at rest
- Cookie data is not shared with third parties for marketing purposes
- You can request deletion of cookie data at any time
- We comply with PIPEDA and other applicable privacy laws

As a platform serving Canadian federal public servants, we ensure:
- Compliance with Treasury Board IT security policies
- No tracking of government employee activity beyond what's necessary
- Secure cookie handling in accordance with Canadian privacy laws
- Clear disclosure of all tracking and analytics
- Option to use the platform with minimal cookies

We may update this Cookie Policy from time to time to reflect changes in our practices or technology. We will notify you of significant changes via email or platform notification. Your continued use of Lingueefy after changes constitutes acceptance of the updated policy.

For questions about our use of cookies or to manage your cookie preferences, please contact us at:
- Email: [email protected]
- Address: Rusinga International Consulting Ltd. (RusingAcademy), Ottawa, Ontario, Canada

We aim to respond to cookie-related inquiries within 5 business days.